Spark › For accountants

An AI receptionist for Australian accounting practices

Spark is an AI employee for Australian accounting practices. It answers the phone through tax season when nobody can, works out whether it is an existing client or a new enquiry, and books the appointment. It also chases the clients who have not sent their paperwork. A$99 per month, seven days free, no lock-in.

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A$99/month per AI employee · cancel anytime · no setup fee

The calls you miss are the jobs you lose

A accountant's phone does not ring at convenient times. It rings in July when the phone does not stop, or three hours into a set of accounts.

You cannot answer it. So it goes to voicemail, and most people do not leave one. They ring the next accountant on the list and you never know the job existed.

The same thing happens after. You send a proposal to a new business client, they go quiet, and nobody follows up before they engage somebody else. That quote is not a no. It is a follow-up nobody made.

Mostcallers who hit voicemail ring the next accountant instead of leaving a message
2–3follow-ups it usually takes before somebody answers a quote
$0what it costs to chase a quote you have already written

None of this is a knowledge problem. You know you should be ringing those people back. It is a time problem, and software that needs driving does not fix a time problem.

You tell it what a good week looks like

Spark is not a phone menu and it is not a tool you operate. You write one sentence about what you actually want, in your own words.

That sentence becomes its north star, and everything it does is measured against whether that number moved. It reads your customer list, works out which handful of things would actually move it, and starts on the first one. Every morning it tells you what happened and asks you about one thing. If nothing needs you, it says so.

What it does without being asked

Answers the phoneDay, night and Sunday. It knows your prices, your hours and what you do not do.
Checks the address firstYou set the suburbs you travel to. It will not book you a service your practice does not offer.
Books it in your diaryStraight into your real calendar, around what is already there.
Chases cold quotesWritten for that person and what they actually asked about.
Wakes up old customersThe client who has not booked their tax appointment, three weeks out from the deadline. It knows, and it writes.
Writes down every jobWho rang, what they wanted, what you quoted. Your list updates itself.

It watches more than the phone

An employee who only answered calls would be missing most of the job.

It keeps an eye on the things that actually change your week and speaks up when one of them matters: somebody replying and sounding keen, a caller who was unhappy, a booking sitting unconfirmed, a gap in the diary worth filling, a customer who has gone quiet, a review landing, rain forecast on a day you are outdoors, a public holiday about to change everybody's week.

Most of it it simply handles. The rest becomes one line on your screen with a yes or no attached.

Nothing goes out with your name on it until you say so

You are handing your customers to something you have just met, so it starts by asking about everything.

Every message lands in a pile for you. Read them, change what you want, send. Then it earns more. Once you have approved twenty in a row without changing a word it asks whether it can stop checking on that kind of job. One tap, and only for the thing it has proven.

Spending your money is always your call. Buying a phone number or sending an invoice waits for a human no matter how much you trust it.

How it compares

OptionWhat it really costs you
VoicemailFree, and most callers hang up and ring the next accountant.
An answering serviceTakes a message. Does not know your prices, cannot book a job, never follows anyone up.
A part-time adminAround $30 an hour, works when you work, needs managing. Not there for an ATO deadline panic.
Another AI receptionistAnswers the phone. Most stop there and do nothing about the quotes going cold.
SparkA$99/month. Answers, books, chases your quotes and works your old customers, all towards one goal you set.

One extra job a month covers it for most accounting practices.

Questions accountants ask

What is an AI receptionist for accountants?
It answers your business phone when you cannot, works out what the caller needs, and books the job into your diary. Spark goes further: you give it one goal in plain English and it also chases quotes that went quiet and follows up past customers towards that goal.
How much does it cost in Australia?
A$99 per month per AI employee, seven days free, no lock-in. Emails are included. Calls and texts come out of a small credit balance you top up when it suits.
Will it sound like a robot?
You choose the voice and hear it answer your phone before committing. It is told never to invent a price, never to promise a timeframe on your behalf and never to guess. If it does not know, it says it will find out and have someone follow up.
Can it stop me driving to jobs outside my area?
Yes. You set the suburbs you actually travel to. Callers outside that are told politely rather than booked in.
Do I need to be technical?
No. You write one sentence about what a good week looks like and bring your customer list across. Nothing to build, no rules to write.
What if it gets something wrong?
You see everything it did, when and why. Tell it you disagree and it remembers. You can pull its permissions back on any part of the job at any time.

Stop losing jobs to voicemail

Tell it what a good week looks like. It answers the phone, books the work and chases the quotes while you get on with the job.

Start free for 7 days

A$99/month after · cancel anytime · no setup fee