Spark › Missed call calculator

What are missed calls costing you?

Three numbers and you will know. Most callers who reach voicemail do not leave one — they ring the next business on the list, so you never learn the job existed. This works out what that adds up to over a year. No email required, nothing to sign up for.

5 calls
Voicemail, ringing out, after hours, while you are on the tools.
$400
Your typical invoice, not your biggest one.
50%
Be honest. Not every missed call is a job.
$52,000
walking to your competitors every year
That is 2.5 jobs a week you never knew about.
Stop losing them — free for 7 days

Spark answers every call day and night for A$99/month. That is less than one job for most trades.

Why the number is usually worse than people think

Owners underestimate this because they only count the calls they know about.

The ones you never hear are the expensive ones. A caller at 7pm who gets voicemail does not ring back in the morning, they ring the next name. You do not get a missed call notification for a job you never knew existed.

Then there is the second loss: the quotes you did send that nobody chased. Those are not noes, they are follow-ups that never happened, and they cost nothing to recover.

Common questions

How much does a missed call cost a small business?
It depends on what a job is worth to you. For a trade where the average job is $400 and you miss five calls a week, with roughly half of those being real work you would have won, that is around $52,000 a year walking to a competitor. The calculator on this page works it out for your own numbers.
Do people leave a voicemail?
Most do not. The common pattern is that a caller who reaches voicemail hangs up and rings the next business on their list, which means you never find out the job existed.
What is the cheapest way to stop missing calls?
An AI receptionist is the cheapest option that actually answers. Spark is A$99 a month, versus roughly $30 an hour for a part-time admin who only works while you do, or a per-call answering service that takes a message but cannot book the job.

Answer every one of them

Spark answers your phone day and night, books the job, and chases the quotes that went quiet. A$99 a month, seven days free.

Start free for 7 days

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